Trek Guide

Missed a connecting flight? What the airline has to do now

On one booking the airline must get you there, and in the EU, UK or Canada pay up to €600, £520 or CAD 1,000. Separate tickets get nothing at all.

By Anjali Shrestha · Oct 4, 2026

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If both flights are on one booking and the first one makes you miss the second, the airline must get you to your final destination, and in the EU, the UK and Canada it owes you cash if you arrive three hours or more late for a reason within its control…

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Why one booking matters more than anything else

Passenger-rights rules treat flights booked together as one journey and flights booked apart as strangers. The European Commission's 2024 guidelines say flights booked as a single unit are considered as a whole, from the first departure to the final…

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Your rights under EU261 and UK261

You are owed rerouting at the earliest opportunity, care while you wait, and compensation if you reach your final destination three hours or more late. The Court of Justice settled the compensation point in Folkerts (C-11/11, 2013): on directly connecting…

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What the EU reform changes for missed connections

The reformed regulation adds Article 6b: the airline that operated the late flight is responsible for rerouting you, and if it cannot get you away within five hours of your missed flight's departure, it must also offer you a refund. Compensation stays at…

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Canada: rebooking deadlines in law

A large Canadian airline that caused the disruption must put you on its own or a partner's next flight leaving within nine hours, then on any airline within 48 hours, then via a nearby airport. Those steps are in section 17 of the Air Passenger Protection…

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The United States: what the law does and does not say

No federal rule makes a US airline rebook you after a missed connection; your protection is the refund rule and the airline's own promises. Under 14 CFR 260, a trip is "significantly changed" if you would now arrive three hours or more late on a domestic…

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What to do when you miss the connection

Stay airside, go to the transfer desk or the app at once, and ask for the earliest flight on any airline. Do not leave the transfer area to queue at check-in. Transfer desks and airline apps rebook faster, and you may not be allowed back without a visa. Ask…

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How to claim afterwards

Write to the airline with your booking reference, both flight numbers, the scheduled and actual arrival at your final destination, and the reason you were given. If the airline says the delay was outside its control, test that against what counts as…

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Connecting to Nepal

Most of our trekkers reach Kathmandu on one ticket through a Gulf or Indian hub, which is exactly the trip these rules protect. From a European or UK airport that booking is covered end to end, connection included; the return through the same hub on a…

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Frequently asked questions

In the EU, the UK and Canada, yes, if both flights were on one booking, you reached your final destination three hours or more late, and the cause was within the airline's control. In the US there is no cash compensation. The second airline owes you nothing…

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Keep reading

What airlines owe you, country by country. When a Gulf connection is still covered. When the airline must put you on a rival. Cover for the gap the law leaves open. Sources: Regulation (EC) No 261/2004; European Commission, Interpretative Guidelines…

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