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How to actually get your VAT back when you shop abroad

The EU, Japan and Australia refund sales tax to visitors; Britain stopped in 2021. The refund is won at customs, not the till; Japan changes on 1 November.

Bishnu AdhikariTravel Money 9 min read
A woman carrying shopping bags in a narrow European shopping street
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Visitors can reclaim sales tax on goods they take home from the EU, Japan and Australia, but not from Great Britain, which ended tax-free shopping on 1 January 2021. The catch is the paperwork: in every scheme the goods must be shown or confirmed at your departure point, inside a deadline, or nothing is refunded. Japan changes its system on 1 November 2026, so from that date every visitor pays the consumption tax at the till and claims it back at the airport.

EUNon-EU residents; goods out within 3 months
Japan¥5,000+ per shop per day; out within 90 days
AustraliaA$300+ from one business; bought within 60 days
Great BritainNo refund scheme since 1 January 2021
Japan from 1 Nov 2026Pay the tax, refund after customs
What kills a claimMissing the customs check
Key takeaways
  • The refund is earned at the border, not at the till. A form from the shop is worth nothing until customs validates it on your way out.
  • Pack refund goods where you can reach them. Customs can ask to see them, and you cannot show what is already in the hold.
  • Japan’s old instant tax-free counter ends on 31 October 2026. After that you pay the full price and claim at departure.
  • Refund companies keep a cut. The amount you receive is usually less than the full tax on the receipt.

Where visitors can still get tax back

The EU, Japan and Australia all refund tax to departing visitors on goods they take with them; Great Britain no longer does, and neither the United States nor Canada has a national visitor refund. The rules below are the official ones as of September 2026.

Infographic comparing visitor tax refund rules in the EU, Japan, Australia and Great Britain
Visitor tax refund rules in four places. Infographic made with AI from the figures in this article, checked against the European Commission, JNTO, Japan Customs, the Australian scheme and HMRC.
WhereWho can claimMinimum spendDeadlineWhere you claim
European UnionPeople resident outside the EUSet by each country; not harmonisedGoods shown to customs within 3 months of purchaseCustoms at the last EU exit point, then the shop or a refund operator
Japan (from 1 Nov 2026)Foreign visitors on a short-term stay¥5,000 before tax, same shop, same dayTaken out of Japan within 90 days of purchaseCustoms confirmation at departure, then the refund
AustraliaOverseas visitors and Australian residents leaving, not operating air crewA$300 including GST from one business (one ABN)Bought within 60 days of departureThe Tourist Refund Scheme facility at the airport or port
Great BritainNo refund scheme since 1 January 2021. Shops can still sell VAT-free if they ship the goods directly to an address abroad.

The European Commission’s Your Europe guide sets the core EU rule: if you live outside the EU you can reclaim VAT on goods bought during your stay, provided you show them to customs on departure within 3 months of purchase together with the refund documents. It also warns that each country sets its own minimum purchase and procedure, so the process in Paris is not the process in Rome.

How an EU VAT refund actually works

You ask the shop for a tax-free form at the till, carry the goods unused to your final EU departure point, have customs validate the form, and only then receive the money.

Departure board above shops in a large airport terminal
Customs validation happens at your last EU exit point, before you check in the bag.
  1. At the shop. Show your passport and ask for tax-free forms before you pay. Many shops use a refund operator, which issues the form and later pays you.
  2. At the last EU exit. Customs validation happens where you leave the EU, not where you shopped. Fly Rome to Frankfurt to Kathmandu and your forms are stamped in Frankfurt.
  3. Before check-in. If the goods are going in your checked bag, find customs before you drop the bag. Many EU airports now validate digitally at a kiosk.
  4. The refund. Either the shop or the operator pays it, to your card or in cash at a counter. Operators keep part of the refund as a fee.

The rule that surprises people is the exit point. A traveller who shops in Paris, then spends a week in Greece and flies home from Athens, has the forms validated in Athens. Leave a form unvalidated and it is simply a receipt.

Unused, and with you

Customs officers can ask to see the goods. A jacket you are wearing, a bottle you have opened or a box sitting in the hold can cost you the refund. Keep refund items together, in their packaging, in the bag you still have at the customs desk.

Japan’s new refund system from 1 November 2026

From 1 November 2026 visitors to Japan pay the consumption tax (10%, or 8% on food and drink) at the till and receive it back after customs confirms, at departure, that the goods are leaving the country. Until 31 October 2026 most shops simply deduct the tax on the spot when you show your passport.

Shoppers walking down a Tokyo street lined with shop signs
From 1 November 2026, Japanese shops charge the tax and customs confirms the refund at departure.
RuleUntil 31 October 2026From 1 November 2026
At the tillTax deducted on the spotFull tax-inclusive price paid
Minimum spend¥5,000 before tax, same shop, same dayUnchanged, ¥5,000
Food, cosmetics and other consumablesSeparate category, capped at ¥500,000, sealed packagingCategory, cap and sealed packaging abolished
Time to take goods out30 days for consumables90 days for everything
Departure checkPossible inspectionRequired before any refund

The Japan National Tourism Organization and Japan Customs both describe the switch as a move to a “refund method”. The practical change for you is cash flow: you front the tax, and your refund depends on completing the customs step at the airport. Leave time for it, and do not pack the purchases in checked luggage until the customs step is done. Consumables still cannot be eaten or used before you leave.

Australia’s Tourist Refund Scheme

Australia refunds the 10% GST when you spend at least A$300 with a single business within 60 days of leaving, and claim at the airport before you fly.

The A$300 does not have to be one receipt. Several purchases from the same business, meaning the same Australian Business Number, can be combined; purchases from different businesses cannot. Melbourne Airport’s guidance, which follows the Australian Border Force scheme, says the refund is open to overseas visitors and Australian residents alike, excluding operating air crew. The ABF says claims must be made at least 30 minutes before departure, and the queues on a busy evening mean you should aim for far earlier.

Where you cannot get tax back

Great Britain, the United States and Canada have no national scheme that refunds sales tax to visitors for goods bought in a shop.

Great Britain withdrew its VAT Retail Export Scheme on 1 January 2021, after Brexit, and the airside tax-free shopping that went with it. The scheme still operates in Northern Ireland. In Great Britain a shop can still sell you goods without VAT if it ships them directly to your home abroad, which is worth asking about for a large purchase. The United States has no national VAT to refund, and Canada ended its GST visitor rebate in 2007.

Nepal adds its own 13% VAT at registered shops, and we know of no refund route for souvenirs bought in Thamel or Lakeside Pokhara. The money there is better spent directly with the makers. Our souvenir guide covers what is worth buying and what to leave on the shelf.

Spend the saving on a sunrise

The four-day Ghorepani Poon Hill trek from Pokhara is US$410 solo, or from US$295 each in a group, with permits, a government-registered guide, teahouses and meals included. It is the shortest way to see the Annapurna range at dawn.

See the Poon Hill trek →

Is claiming worth the effort

For one big purchase, yes; for a bag of small souvenirs, often not, because of minimum spends, operator fees and the time the customs step takes at the airport.

The refund you see advertised is the tax on the receipt. What reaches your card is that amount minus the operator’s fee, and sometimes minus a currency conversion. On a watch or a camera the difference is still worth a queue. On a handful of fridge magnets it is not. If you are paying by card, pay in the local currency when the terminal offers you a choice; dynamic currency conversion can quietly eat most of a refund.

Our verdict

Ask for the form at the till, keep the goods with you, and get customs to validate it before you check in. That one order of events is the difference between a refund and a receipt. And if you are in Japan in the last week of October 2026, shopping under the old system still gets you the tax off on the spot.

Can tourists get VAT back in the UK?

Not in Great Britain. The VAT Retail Export Scheme was withdrawn on 1 January 2021. It still applies in Northern Ireland, and a British shop can sell VAT-free if it ships the goods straight to an address outside the UK.

Where do I get my EU tax-free form stamped?

At customs in the last EU country you leave from, before you check in any bag containing the goods. Many EU airports now validate forms digitally at a kiosk.

What changes for tax-free shopping in Japan in November 2026?

From 1 November 2026 you pay the consumption tax at the shop and receive a refund after customs confirms at departure that the goods are leaving Japan. The ¥5,000 minimum stays; the consumables cap is abolished and the export window becomes 90 days.

How much do I need to spend for an Australian GST refund?

At least A$300 including GST with one business, which can be spread across several receipts from that business, bought within 60 days before you leave.

Can I get a tax refund in Nepal?

We know of no VAT refund for visitors buying souvenirs in Nepal. Budget for prices as marked.

Keep reading

Always pay in the local currency

Why the home-currency option at the till costs you.

Wise vs Revolut

Two travel money apps, compared on what they actually charge.

Souvenirs worth buying in Nepal

What to bring home, and what to leave on the shelf.

Travel money mistakes

The errors we see travellers make every season.

Sources: European Commission, Your Europe, VAT refunds for non-EU residents; Japan National Tourism Organization and Japan Customs, changes to tax-free shopping from 1 November 2026, with the National Tax Agency’s refund-method guidance; Melbourne Airport, Tourist Refund Scheme, and the Australian Border Force TRS rules (read via their published summaries, as the ABF and ATO pages did not load for us); HMRC Revenue and Customs Brief 21/2020 on the withdrawal of the VAT Retail Export Scheme. All read on 27–28 September 2026. This is general information, not tax advice; check the official source before you travel.

Photos: Pexels.


Bishnu Adhikari

Written by

Bishnu Adhikari

Pokhara-based, NMA-certified trekking guides. We’ve led 5,000+ treks across the Annapurna and Everest regions since 1998 — every word here comes from the trail. More from this author →

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