Skip to main content

Nepal floods: Everest, Annapurna and Manaslu are unaffected and running normally.

How to help
Travel Himalaya Nepal

Money & Insurance

Your Australian Credit Card May Have Just Lost Its Travel Insurance, Here’s What to Check Before You Fly

Banks are cutting free card travel cover from 1 October. Dates for NAB, CommBank, Westpac and ANZ, and why a card never covers a Himalayan trek.

Your Australian Credit Card May Have Just Lost Its Travel Insurance, Here’s What to Check Before You Fly
Your Australian Credit Card May Have Just Lost Its Travel Insurance, Here’s What to Check Before You Fly

At a glance

Several Australian banks are cutting the complimentary travel insurance that comes with their credit cards, with Westpac’s changes starting on 1 October 2026, the same day the Reserve Bank of Australia removes card surcharges and trims interchange fees. If your cover is a free card benefit, check it before every trip: the dates, limits and activation rules have all changed, and a booking made earlier does not always protect you.

Stock trading concepts with passport, credit cards, cash, and smartphone app image.

Key facts

  • NAB: changes for events from 15 May 2026, some cards lost cover and some international cover fell from three months to 30 days
  • CommBank: activate by 28 September 2026 and meet a $500 prepaid travel spend, or reduced terms apply from 29 September
  • Westpac: from 1 October 2026 trip cancellation, travel delay and luggage cover go on certain cards, and you must activate before leaving Australia
  • ANZ: changes on 9 December 2026 and 24 March 2027, and some cards lose all complimentary cover

Why are banks cutting travel insurance now?

The banks earn less from each card payment from 1 October 2026, when the Reserve Bank of Australia removes surcharges and lowers interchange fees, and complimentary insurance is a cost they can trim. That is the reading given by insurance trade press and travel advisers, and the pattern is consistent across the big four. The practical result is that a free benefit you assumed you had may now be thinner, conditional, or gone.

Impressive skyscrapers in Sydney's business district on a sunny day.

What has each bank changed?

The dates differ, so check yours against the table. These details come from the RACV and the industry checklist published by KarryOn, and each bank’s own page is the final word.

An ATM machine stands in a modern bank lobby, next to a plant and table.
Complimentary card travel insurance changes, as reported
BankDateWhat changes
NAB15 May 2026Some cards lose international and domestic cover; some international cover cut from three months to 30 days
CommBank29 Sep 2026Cover reduced or removed on various cards; activation by 28 Sep with $500 prepaid travel spend
Westpac1 Oct 2026Cancellation, delay and luggage cover removed on certain cards; higher medical excesses; activation before departure
ANZ9 Dec 2026, 24 Mar 2027Shorter trip periods, lower limits; some cards, such as ANZ Rewards Platinum, lose all cover

Does a booking made before the change keep the old cover?

Not reliably. RACV reports that for Westpac, bookings made before 1 October 2026 may remain covered for trips completed by 30 September 2027. For ANZ, RACV says cover depends on the date of the insurable event, not when you booked. So a trip booked in July for a December departure can fall under the new, weaker terms. Read the product disclosure statement for the date of travel, not the date of purchase, and ask the bank in writing if it is unclear.

Passenger working on a laptop during flight, highlighting travel productivity.

Westpac and CommBank both now ask you to activate cover. Missing that step is the quickest way to find out at the worst moment that you were never insured.

Why a card policy is never enough for a Himalayan trek

Even the best card cover rarely meets what a trek in Nepal needs, and that is true before these cuts. The things to confirm in writing from any insurer are the maximum altitude, whether helicopter evacuation is included, and whether trekking counts as a covered activity. In our experience a Khumbu helicopter evacuation costs roughly US$4,000 to 6,000 and an Annapurna one US$3,000 to 5,000, and repatriation can run far higher. Those are bills you do not want to find uncovered.

A police helicopter flies above snow-covered alpine mountains under a clear blue sky in Korutany, Austria.

What this means for you

If you fly out of Australia in the next few months, find your card’s current policy, check the activation step, and buy a dedicated policy that states your altitude and evacuation cover. We would rather you spend a modest premium than rely on a free benefit that a bank has just rewritten. We say this even though it earns us nothing.

Planning a trek and want to know what cover your itinerary needs? See our 9-day Annapurna Base Camp trek for the altitudes you will reach, or message us on WhatsApp.

Cover photo: Redmaz Pham via Unsplash (Unsplash License). Section photos: DΛVΞ GΛRCIΛ via Pexels (Pexels licence); Dương Nhân via Pexels (Pexels licence); Alec Adriano via Pexels (Pexels licence); Terrence Henry via Pexels (Pexels licence); Alan Kabeš via Pexels (Pexels licence).

Still running this season

Annapurna Base Camp Trek — 9 Days is running normally

NMA-certified local guides, transparent pricing, 5,000+ treks since 1998. Message us your dates and we'll sort the permits, lodges and logistics — reply within 24 hours, no obligation.

Popular Nepal treks

All treks →
← More Nepal news

Get the free Nepal Trek Insider Guide

Permits, packing, altitude & how to choose your trek — plus a free, no-obligation trip quote, straight to your inbox.

Free trek-planning emails. No spam, unsubscribe anytime.